FAQs
What types of samples do you accept for testing?
We accept a wide range of sample types including:
- Water (drinking, wastewater, industrial discharge)
- Soil (agricultural, contaminated, construction-related)
- Solid waste (municipal, industrial, hazardous)
- Food (raw, processed, packaged)
- Product materials and heavy metals (in sludge, soil, solid, and water samples)
Do you provide international testing services?
Yes, we specialize in international sample testing. Clients from the USA, Canada, UK, and other countries send their samples to us for cost-effective and accredited laboratory analysis.
How do I send my samples to you from abroad?
Once you confirm your testing requirements, we provide detailed shipping instructions, packaging guidelines, and help with customs documentation. You can use DHL, FedEx, UPS, or any reliable international courier.
How much sample quantity should I send?
The recommended quantities are:
- Water: 500ml to 1L in a sealed bottle
- Soil/Solid: 300g to 500g in air-tight containers or bags
- Food: 200g to 500g, vacuum-sealed if possible
- Other materials: We’ll advise based on the specific test required
How long does the testing process take?
Our typical turnaround time is 3–10 business days depending on the sample type and parameters requested. Expedited services may be available for urgent requirements.
Are your labs certified or accredited?
Yes, we work with ISO/IEC 17025:2017 certified laboratories. All testing is performed according to international standards such as EPA (U.S.), WHO, ISO, and ASTM, ensuring regulatory compliance.
How will I receive my results?
You will receive a digital report in PDF format via email. The report includes:
- Parameter-wise results
- Reference to applicable standards
- Compliance status
- Testing methods and lab credentials
Do you offer bundle pricing or only individual tests?
We offer both bundle packages and individual parameter testing for each sample category (water, soil, food, solid waste, etc.). Bundle pricing provides cost-saving options when testing multiple parameters.
What is included in the pricing?
Our pricing includes:
- Sample testing
- Digital report preparation
- Expert analysis and data interpretation
- Quality assurance validation
There are no hidden charges unless additional services are specifically requested.
Is my data and sample information kept confidential?
Yes, client confidentiality is our top priority. All data, reports, and sample details are kept strictly confidential and are only shared with the authorized client.
What if I need help understanding the results?
Our technical support team is available to help you interpret your report. We also provide follow-up consultation and clarification if required.
Can I request recurring or bulk testing?
Yes, we work with industries that require monthly, quarterly, or batch testing. We can create a custom package based on frequency and volume.
How do I get started?
Simply visit our Contact or Get a Quote page, fill in your requirements, and we’ll guide you through the process — from selecting parameters to receiving your final report.